Enabling Two factor Authentication (2FA)

Enabling Two factor Authentication (2FA)

Your account can be protected by Two Factor Authentication (2FA) service.

By enabling 2FA in your order manager, unauthorised access into your account by people other than your existing users is difficult as a user needs to go through two layers of security before being granted access into the account. We highly recommend you set up 2FA by completing the steps below for each user.

In this example we have used a Google Authenticator; however, your organisation may wish to use another two-factor authentication app.

To enable 2FA for your account a user needs to be administrator (advanced user) to perform the following step. Once 2FA is enabled on your account than users will be required to complete the subsequent steps 1, 2 and 3. Log-in as an advanced user. From your account drop down list, select Edit Company Details, click Enable 2FA under preferences and click Save, then click Yes Proceed when prompted to be taken to the next step (Step 1).





Step 1: Download Google Authenticator (or you may wish to use another two-factor authentication app) onto your mobile phone (Android or Apple). If you already have the App installed on your phone click Next to continue.




Step 2: Open the Google Authenticator App on your phone, click the + Icon and select Scan a QR Code. Use your phone to Scan the QR code you see on the screen. If you are unable to scan the code, enter the code manually into the app.










Step 3: Enter the code generated by the Google Authenticator App (or your own authenticator app). Enter the 6 digit code in the One Time Password field as shown below.  You will also be required to  enter the Email Verification Code, this code is emailed by our system to the user.

Click Submit to complete the finish the setup process.






End of set-up

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