Choosing a Ship Date for Future Orders

You can choose the date when you would like your order to be processed giving you the flexibility to schedule your orders whenever you like.

This selection is available from the Order Menu, select Create Manual Order, simply select the date from the pop-up calendar.

This feature is also available via the bulk import/export .xls order template.

• Related Articles

• Bulk upload orders via our order template.

  Follow the steps below to bulk upload your orders using our order template 1. From the menu click Orders than click Create Manual Order. 2. Click the Import Bulk Orders button. 3. Click the Download Template button. An .xls file with download to your ...

• What happens to orders when the inventory stock isn't available?

  If you process an order and there is no stock available it will go to Back-orders you can see Back-orders from the dashboard or from the Orders menu.  Your order will remain in the system and get 'flushed out' as soon as stock has been replenished in ...

• Consolidating Orders

  In the case where your order comprises of 2 x cartons of 6 bottles, we will consolidate both cartons into our generic 12 carton provided your cartons fit. Please note charges for case consolidation apply however you are only charged for a ...

• What are my cut off times for same day or on-demand deliveries?

  For time-sensitive deliveries, we recommend you use our same day delivery service for deliveries from a metro depot to a metro area only. Our same day delivery service is available from Sydney, Melbourne, Brisbane, Adelaide and Perth Depots to metro ...

• Damaged Orders and Return Process

  In the unfortunate event that an order is damaged, WineDepot will notify you as soon as we are notified by the carrier of the damage. If two cartons have been sent and only one carton has been damaged, we will still deliver the undamaged carton and ...