Safe Drop is when our delivery person finds a suitable place at the delivery address where they can safely leave your parcel if it doesn’t fit in your mailbox or if you’re not home to receive it
(ATL) is for eParcel orders only. In the wine depot portal you can select Authority to Leave (ATL) against your orders before submitting. Wine Depots default option against orders is set to "No". ATL = (No) Signature on delivery or safe drop if ...
Your customers’ experience doesn’t end at the checkout. We know that being kept in the loop is important to them. Your customers will be given their tracking number and the date their parcel is expected to be delivered – as well as the chance to ...
If you are planning to drop-off a container of goods to Albury NDC, we need to know in advance, so we can book a time slot and allocate the resources to unload the container. To arrange a time please email support@winedepot.com. Any additional ...
An ASN (Advanced Shipping Notice) notifies WINEDEPOT which products along with the quantities you will be transferring into a depot or between depots. You must complete the stock move before sending any stock into our depots from your warehouse or ...
Automatic stock routing is a feature that allows you to fulfill (ship) your order from the nearest depot. By default Automatic stock routing is set to 'On'. For all WA deliveries, the Perth depot will always be checked for stock first and ...